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“I would say for most if not all insurance. They will sell you the package but when it is time to do coverage, after all calculations there will be some excuse or kinks that were not included earlier which would result to claims being partially covered if not, not covered at all. So far I've been able to cover certain things but definitely not all in terms of what was pitched the first time around when trying to get my sale”
– B*****
“AmMetLife Takaful Berhad truly came through for my family. When my father needed urgent heart surgery in April 2024, their swift claims process allowed us to proceed without delay. The surgery and post-hospital recovery were fully covered, which eased the financial burden significantly. Their customer service team was empathetic and walked us through every step of the process. I highly recommend them for anyone seeking reliable coverage during critical times.”
– m*****
“I’ve been with Prudential for almost 6 years, and I couldn’t be happier with their service. Their medical insurance gave me peace of mind during an unexpected hospitalization last year. Claims were processed smoothly, and the reimbursement was faster than expected. The Pulse app is a bonus – it helps me track my health and access services easily. Definitely worth it!”
– m*****
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Read all reviewsFrequently Asked Questions
What is InsuredSpeaks?
InsuredSpeaks is a Malaysian platform for understanding health insurance and takaful. We bring together insurance information, real experiences, comparisons and educational resources in one place.
What can I do on InsuredSpeaks?
You can compare insurance policies, see what other people have experienced with their insurance, read claim stories, explore pricing information, learn about coverage and get answers to common insurance questions.
Can I compare health insurance policies?
Yes. You can explore and compare policies based on things like coverage, benefits, limits and other key policy details, so you can better understand what each policy offers.
Can I read reviews about insurance providers?
Yes. You can read reviews and real experiences shared by other customers, including their experiences with insurance claims and customer service.
Does InsuredSpeaks cover takaful?
Yes. We cover both health insurance and takaful available in Malaysia, so you can explore information about both conventional insurance and takaful products.
Does InsuredSpeaks recommend which policy I should buy?
No. InsuredSpeaks gives you information, comparisons and real experiences to help you make your own decision. We do not provide personalised insurance or financial advice.
Who is InsuredSpeaks for?
Anyone in Malaysia who wants to understand insurance better. Whether you're buying your first policy, comparing your options or simply trying to understand the coverage you already have, InsuredSpeaks is here to help.
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