InsuredSpeaks

Explore our latest press coverageView Press Mentions

Life Insurance Company Rankings

Based on policyholder reviews and feedback

Prudential Assurance Malaysia offers innovative protection, savings, and investment solutions, committed to financial wellness and long-term security for customers.

3.6/5
8 review(s)

Rating Summary

Overall rating
3.6/5
Claim handling
3.6/5
Medical care rating
0.0/5

Reviews & Ratings

Afixxxxxxx14 February 2025
5/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
5/5
Value for money
2/5
Agent service
5/5

Claim for ACL surgery 3 times

Nizxxxxxxx14 February 2025
3/5 overall
Insurance type
Family Takaful
Experience
Claim process
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Berbaloi untuk semua

Nazxxxxxxx16 February 2025
2/5 overall
Insurance type
Life Insurance
Experience
Insurance agent service
Ease of claims
3/5
Value for money
2/5
Agent service
2/5

Expensive

Amixxxxxxx24 January 2025
4/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

I’ve been with Prudential for almost 6 years, and I couldn’t be happier with their service. Their medical insurance gave me peace of mind during an unexpected hospitalization last year. Claims were processed smoothly, and the reimbursement was faster than expected. The Pulse app is a bonus – it helps me track my health and access services easily. Definitely worth it!

khaxxxxxxx2 February 2025
4/5 overall
Insurance type
Life Insurance, Medical card
Experience
Claim success
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

been warded for cyst recently. alhamdulillah fully covered. but do not take unrelated hospital stuff or you must pay it

Zulxxxxxxx24 January 2025
4/5 overall
Insurance type
Medical card, Critical Illness, Life Insurance
Experience
Claim process, Claim success, Customer care service, Insurance agent service, Policy lapsation
Ease of claims
5/5
Value for money
3/5
Agent service
5/5

Tengah mampu boleh bayar, adakala tak mampu, lapse n terus duit burn.

hasxxxxxxx26 January 2025
4/5 overall
Insurance type
Life Insurance, Family Takaful
Experience
Premium payments
Ease of claims
4/5
Value for money
2/5
Agent service
3/5

tak dinafikan pru mmg company international yg sgt bagus. i pernah ambil pru dulu. tiba2 harga naik sangat mahal. i cant afford it lah. si i have to ambil plan lain. terpaksa reduce cover utk bulanan yang lebih rendah. tapi apa boleh buat. harga barang sekarang semua naik

fatxxxxxxx26 January 2025
3/5 overall
Insurance type
Critical Illness
Experience
Customer care service
Ease of claims
2/5
Value for money
3/5
Agent service
3/5

the services is quite good but why is insurance company always late at issuing GL? hope they improve the GL part